Our Team

Lea-anne McCartney

Funeral Director

Lea-anne is a Funeral Director with close to 30 years experience in the local area, caring for families at a time when they need her most.  Lea-anne approaches her calling as a Funeral Director with endless compassion, care and huge amounts of love.  For her, caring for people is something that comes naturally and is a big part of who she is.  Before joining the funeral industry, Lea-anne worked in early education as Centre Director."Funerals are something we all experience at one time or another and my role is to make sure our families are treated like my own family members.  I believe that when we treat each other like family, we create the most beautiful celebrations of life that help us to begin the healing process and remind us that grief is a true expression of love."

Skills

Compassion
100%
Care
100%
Authenticity
100%
Love
100%

Phone

1300 043 522

Location

Metro Arcade, 19, 99 Bloomfield Street CLEVELAND QLD 4163

Bryan McCartney

Managing Director

Bryan has been part of the Funeral Industry for the last 8 years initially as a Funeral Celebrant, then a Funeral Director, Mortician and now as the Managing Director of McCartney Family Funerals.  Bryan believes in creating an exceptional experience for all of our families and providing the highest levels of care to their Loved Ones.  Prior to joining the Funeral Industry, Bryan held senior executive roles in Education, Mining and Renewable Energy and has professional training in Psychology, Human Resources, Law and Celebrancy. "I believe that we are the guardians of our families Loved Ones and along with my Team, I take that responsibility seriously.  Each person that we assist has a different journey and a different expression of grief and loss, so for me, it is important that we connect on a deep level with our families and go above and beyond to support and care for them as best we can.  I'm a big believer in being Brave rather than being strong. We find strength in bravery when we permit ourselves to express our emotions without feeling the burden of "being strong".  So for this moment, just be Brave."

Skills

Compassion
100%
Attention to Detail
100%
Genuineness
100%
Dedication
100%

Phone

1300 043 522

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

Imogen Bizilis

Funeral Director

Imogen has been a Funeral Director for close to 3 years.  Imogen played a significant role is assisting in the development of our Community Lifestyle Programs and continues to support this each day, as well as supporting our pre-need and at-need families.  Imogen is passionate, caring and loves to chat.  Prior to working in the funeral industry, Imogen worked for SA Health in the emergency department and other roles within the Royal Adelaide Hospital. "Funerals are important to me because they help people celebrate someone's life and begin the healing process following the death of someone we love.  I especially love to work with families to create a unique and out-of-the-ordinary funeral service that might be in a location different from the normal funeral setting, a celebration that really captures their loved one in a special way."

Skills

Care
100%
Compassion
100%
Communication
100%
Hugs
100%

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

Jane Toloa Uelese

Funeral Director

Jane was born in New Zealand and raised in Australia with Strong Samoan Background and a passion for all things cultural.  Before joining the funeral industry she worked for 15 years in various customer service roles with Western Union and various Newsagencies.  Jane approaches her family with genuineness and huge amounts of heart and takes the role of Funeral Director as a great honour serving her families."I am very Passionate and caring and through great customer service I love making every encounter with my families a beautiful & memorable experience."

Skills

Heart
100%
Compassion
100%
Authenticity
100%
Listening
100%

Phone

1300 043 522

Location

Beenleigh Business Centre, 3, 67-69 George Street BEENLEIGH QLD 4207

Paul Tobin

Funeral Director

Paul has worked in the funeral industry for more than 15 years and is part of the McCartney Family Funerals team in Cleveland.  Paul approaches each family with service at the forefront of his mind and works tirelessly to go above and beyond for each of the families he has the honour of caring for.  Paul has high levels of compassion, care and enjoys connecting with people and getting an in-depth understanding of their Loved One's life story.  Paul, in his free time is an avid cook and has developed some favourite meals for his family.  He also enjoys motorcycling and combines this sometimes with some basic camping. "I consider it an honour to be entrusted with the task of serving families with the funeral arrangements of someone who is special to them."

Skills

Care
100%
Empathy
100%
Respect
100%
Attention to Detail
100%

Phone

1300 043 522

Location

Metro Arcade, 19, 99 Bloomfield Street CLEVELAND QLD 4163

Sonya Wood

Funeral Director

Sonya has been in the funeral industry for over three and a half years. Sonya is highly skilled at assisting families in arranging services for their loved ones goes above and beyond to ensure our families are cared for in an empathic, compassionate and personalised way.  Prior to joining the funeral industry, Sonya spent 13 years working within the financial sector for the large banks and prior to that worked as a hairdresser.  Sonya's experience is largely focussed on exceptional customer service and this shines through with all of the families that she is able to support.  Sonya loves to chat but also loves to give you the utmost care through her compassionate customer service. Sonya is a family historian and has passion for all things related to genealogy. She also loves walking around historical cemeteries looking at the headstones and wondering what their story was and where did they come from.

Skills

Communication
100%
Compassion
100%
Empathy
100%
Listening
100%

Phone

1300043522

Location

Underwood

Margaret Robertson

Funeral Director

Margaret has been part of our family for more than 40 years and has worked with us since we began.  Margaret has a soft, caring and nurturing approach to caring for our families and she let's her creativity shine by preparing beautiful floral arrangements and tributes for our services.  Prior to joining the funeral industry, Margaret worked in early education and before that was a milliner. "I love to create beautiful flowers for our services, it gives me a chance to be creative and interpret someone's life and legacy through nature."

Skills

Compassion
100%
Creativity
100%
Care
100%
Sincerity
100%

Phone

1300 043 522

Location

Metro Arcade, 19, 99 Bloomfield Street CLEVELAND QLD 4163

Cally Moore

Pre-Need and Community Consultant

Skills

Care
100%
Compassion
100%
Planning
100%
Empathy
100%

Phone

+611300043522

Kurt Huigens

Funeral Operations Manager

Kurt has worked in the Funeral Industry for more than 5 years both here in Australia and in the United Kingdom.  Kurt leads our Funeral Operations Team and ensures that all aspects of a funeral are in place and that services and operational tasks are completed to the exceptionally high standard that our families expect.  A passionate car and motorbike enthusiast, Kurt enjoys riding his R1 and spending his free time being active either at the beach or in the gym. "A funeral can be the most difficult thing some have to go through which is why it’s so important to me to make each and every one as good as it can possibly be."

Skills

Attention to Detail
100%
Leadership
100%
Determination
100%
Care
100%

Phone

1300 043 522

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

Tracy Dixon

Mortuary Services Manager

Tracy has been a mortician for the last 8 years and has been our Mortuary Services Manager since we opened our operations centre in Underwood.  Tracy's approach in the mortuary is personal, heartfelt and deeply sincere.  From her own experiences with grief and loss, she uses her passion to ensure that all of our families have an exceptional final experience with their loved one.  Tracy is one of the most compassionate and caring members of our team and everything she does, comes from a place of love, respect and dignity. "Statement to come"

Skills

Care
100%
Compassion
100%
Heart
100%
Sincerity
100%

Phone

1300 043 522

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

Chris McCann

Funeral Operations Assistant

Before joining the funeral industry Chris worked in various customer service roles in the aviation industry with Qatar and Fiji Airways. Chris  has also had an extensive background in customer service in a management compacity with one of Australia’s largest retailers.“Funerals are so very important for families to heal after losing a loved one, losing a loved one can be a very traumatic experience and can come unexpected. It is a great honour to be able to step in at these times and help nurture our families throw the healing process of losing a loved one.”

Skills

Attention to Detail
100%
Dedication
100%
Communication
100%
Compassion
100%

Phone

+611300043522

Location

Underwood

Stephanie Ochoa

Funeral Operations Assistant

Steph has worked in the funeral industry for the last 7 years as a Funeral Operations Assistant.  She has a passion for caring for families and ensuring that funeral services are conducted in a way that is meaningful and special for each person.  Outside of work, Steph is an accomplished Muay Thai fighter and has recently welcomed a gorgeous little boy to her family.

Skills

Family Support
100%
Care
100%
Teamwork
100%
Capability
100%

Phone

1300 043 522

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

Oliver McCartney

Concierge

Oliver is our cuddle expert.  His job is to make sure our families all feel loved throughout funeral planning and beyond. He is also pretty good at keeping us on our toes in the office throughout the day.

Skills

Hugs
100%
Tummy Scratches
100%
Face Licks
100%
Love
100%

Location

Commercial Court, 2D, 130 Kingston Road UNDERWOOD QLD 4199

We are incredibly proud of our Team.  Each of us have a different reason for being part of the funeral industry, but all of us share a common passion of care and support for our families.

Our Team are here for you 24 hours a day, 7 days a week. We take the time to provide you with the support you need and guide you through the process of creating a funeral service that celebrates your loved ones life, however you choose to do so.